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Contact Us: Help & Support

At Broken Hill Bank, we’re dedicated to providing exceptional service and bank support to our members. Whether you’re looking to open a savings account, inquire about loan options, or need assistance with any other banking matters, our friendly and knowledgeable staff are here to help.

Get in touch

Please do not submit personal information, such as account / card numbers, Tax File Number, etc.

For After Hours services:

Report Scam or Fraud related matter call – 1300 705 750

Report Lost / Stolen Visa Debit Card call -  1800 648 027

How to cancel your card

Temporary block - to place a temporary block on your card you can do this via Internet banking or our banking app. Alternatively, call (08) 8088 2199 during business hours or 1300 705 750 after hours. 

Lost/stolen card - you can cancel your card via Internet banking or our banking app. Alternatively, call (08) 8088 2199 during business hours or 1800 648 027 after hours.

Your safety and security

For your security and safety, please do not submit personal information, such as account numbers, card numbers, Tax File Number, etc. Broken Hill Bank will not ask for your personal information through email form. If you believe you may be a victim of fraudulent activity or a scam, contact us on (08) 8088 2199.

Card Services:

Temporary lock card: Lock your Card via Internet banking, our banking app, or call (08) 8088 2199 during business hours

Lost/stolen card: Cancel your Card via Internet banking, our banking app, or call (08) 8088 2199 during business hours

After hours services:

Report scam or fraud:

Call 1300 705 750

Report lost/stolen card:

Call 1800 648 027

Temporary block card:

Call 1300 705 750

Need help with your banking or interested in joining Broken Hill Bank? Visit us and our team will be happy to assist you. 

Phone: (08) 8088 2199
General enquiries: reception@brokenhill.bank
Loan enquiries: lending@brokenhill.bank

Branch: 2 Chloride Street Broken Hill NSW 2880

BSB: 802377

Branch Information 

 

Get In Touch

At Broken Hill Bank, we are committed to serving our community with integrity and dedication. Feel free to reach out to us with any questions or concerns. We're here to support you with all your banking needs!